Hot pixel!

Answers on Frequently Asked GX100 Questions

Hot pixel!

Postby mph306 » Mon Nov 17, 2008 12:40 pm

Hi everyone! Very nice forum.
I bought a new GX100 to replace my good,old Canon G5.
I am very excited with the camera but i noticed that there is a hot pixel. Is it covered by the warranty?
mph306
 
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Re: Hot pixel!

Postby odklizec » Mon Nov 17, 2008 1:01 pm

Hi mph306 and welcome on board!

I'm sure Ricoh can fix hot pixels, but I'm not quite sure if just one pixel is covered by warranty? I would suggest you to contact Ricoh support about it (via this page - click on email support: http://www.service.ricohpmmc.com/?language=1 ).
Pavel Kudrys
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Re: Hot pixel!

Postby mph306 » Fri Nov 21, 2008 9:22 am

I e-mailed to Ricoh-Europe about the problem, and I had an immediate response! They look very professional.

They ask me to send them some pics to see the problem themselves.
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